Category: FAQ

Does the free shipping apply to my country?

Free shipping from Tozando is generally valid for all the products which are listed as such, for example for Bokken, Iaito, etc. for most of the major countries in the world.  However, please note that there are countries to which we unfortunately can not offer ‘free shipping’, due to special Read More

Do your customer support speak my language?

The Tozando International Staff that are in-charge of taking care of the orders and customer support all comes from different backgrounds and at the moment we can supply customer support in English, Italian, Dutch, Spanish, Korean, Swedish and of course Japanese. However, please be reminded that our database system does Read More

Can I view the prices on Tozando in my currency?

The displayed currency for all products on Tozando can be viewed by clicking on the “currency converter” and choosing the currency of your choice on the top of the left menu on our main page. Please note that the base currency on Tozando is always Japanese Yen, so this function Read More